§5 Notice of Defects
Complaints regarding defects must be submitted in writing to Trendy Sport GmbH & Co. KG within one week. Trendy Sport GmbH & Co. KG may choose to remedy the defect or deliver a replacement free of charge, provided the purchaser proves that the defect already existed at the time the goods were handed over to the carrier. For third-party products, Trendy Sport GmbH & Co. KG’s liability is limited to the assignment of warranty claims against the supplier.
Claims for defects expire 12 months after the transfer of risk. No warranty claims exist in cases of natural wear and tear or damages resulting from improper storage, handling, or use. This also applies to circumstances arising after the transfer of risk without fault on the part of Trendy Sport GmbH & Co. KG. If a complaint is unjustified, the purchaser must reimburse any expenses incurred. If the goods have been resold, claims against Trendy Sport GmbH & Co. KG only exist within the scope agreed with the purchaser. Any further claims are excluded, including compensation for indirect damages, consequential damages, or lost profits, except in cases of intent or mandatory liability. The purchaser may not transfer their contractual rights to third parties without written consent from Trendy Sport GmbH & Co. KG.